Viella Dance Collection accepts Mastercard, VISA and PayPal.
Viella Dance Collection is located in Australia, but our website features a built-in currency convertor which converts all costs into the customer’s country of origin. Please note, all transactions will be processed in AUD only.
Our junior sizes run true to standard Australian sizing. Our senior range is more detailed so dancers may find they fall into a different size category when it comes to Viella Dance Collection. Because we understand how important the correct fit is, we have provided a comprehensive Size Guide to ensure you choose the perfect size for your body. Please consult the Size Guide before placing your order to help make the right choice.
Our Size Guide features conversions to European, UK and United States sizing to help you choose the perfect size for your body.
Viella Dance Collection has a global following and we are adding new shipping destinations all the time. Visit our Shipping and Handling guide to find out if we are already delivering to your international destination.
Orders under $150 within Australia incur a $9.95 delivery fee charge.
International orders (delivery outside of Australia) incur a flat rate charge of A$20.
We want you to love your Viella Dance Collection purchases, so if the fit or size isn’t right, or you believe an item is faulty, please return it to us. Visit our Terms and Conditions to find out the process you need to follow to return goods.
We understand that when you have purchased a gorgeous new piece of dancewear, you just can’t wait to try it on. That’s why we aim to dispatch your goods within 24 hours of your order being confirmed. The actual time until delivery will depend on your location, so check our Shipping and Handling for a guide to destination timelines.
Yes. Tracking is available for Australia Post and DHL deliveries.
Please contact us direct at firstname.lastname@example.org to discuss bulk discount deals for dance schools.
Yes. To purchase the perfect gift for the dancer in your life visit the Gift Card section of our websites.
A gift card is valid for 12 months from the date the gift card was purchased.
Please allow up to 3 weeks for an exchange to be processed from start to finish. For refunds please allow up to 2 weeks for the funds to appear back into your account. Please note we do not refund shipping or postage costs.
We are unable to provide a refund or exchange on sale items if you change your mind or select the wrong size.
You are welcome to an exchange or refund on online orders within 14 days of purchase, provided the tax invoice can be produced, the original labelling is intact and items are returned in an unworn condition. Please note we do not refund shipping or postage charges.